Customer Feedback Management system
by Indian Mesh Pvt Ltd
Not rated yet
Availability :
In Stock
Website :
N/A
Available in :
Worldwide
INR 12000
20000 Yearly
Qty
Customer feedback management system is a
platform designed to systematically collect, organize, analyze, and
act upon feedback provided by customers across various touchpoints. This
system facilitates understanding customer sentiment, identifying areas for
improvement, and ultimately enhancing the overall customer experience.
At its core, this feedback management system
offers multichannel feedback collection capabilities, allowing businesses to
gather input from sources such as surveys, social media platforms, email
communications, and online reviews.
Our feedback
management systems incorporate workflow automation features to streamline the
process of addressing customer concerns. Tasks can be assigned to relevant
teams or individuals, and automated alerts ensure timely responses to critical
feedback.
Multichannel Feedback Collection: our
system gather feedback from various sources such as surveys, social media platforms,
emails, and review websites.
Centralized Feedback Repository: A centralized database or repository is used to store all feedback data, making it easily
accessible for analysis and reporting purposes.
Integration with CRM Systems:
Integration with customer relationship management (CRM) systems is done to
synchronize feedback data with customer profiles and history, enabling
personalized responses and targeted communication.
Product
Development Insights: our software provide insights into customer preferences,
pain points, and feature requests, guiding product development efforts and
ensuring alignment with market demand.
Competitive Benchmarking: this system
provides Benchmarking capabilities that allow businesses to compare their performance
against industry competitors or peer organizations, identifying areas of
competitive advantage or improvement.
Executive Dashboards: Executive
dashboards provide summarized views of feedback insights and KPIs tailored for
businesses , enabling informed decision-making and strategic planning.
IOS
Windows
Android
Linux
No review posted yet
Indian Mesh is an IT solutions firm that specializes in providing tailor-made IT solutions in Enterprise Management Solutions, Billing & Accounting solutions, ERP, Inventory Management Solutions, CRM, Human Resource Management Software Solutions, Product Development, & E-commerce solutions.
Our solutions has enable our clients to effectively manage services, implementation of ideas in an effective way & scaling up their business outreach and grow business prospects globally.
We have happy clients with 100% ROI from different industries.
• Healthcare
• Defence
• Education
• Real Estate
• Logistics
• Production and manufacturing
• Fitness industry
• Beauty industry
• Lifestyle
• Hospitality
We have a team of highly skilled and experienced professionals who are passionate about helping our clients achieve their goals.
Our Global Presence is in below countries with remote support 24x7.
USA , Australia, Canada, South Africa, New Zealand, Bangladesh, Thailand, Sudan, Pakistan, Dubai, Qatar, Riyadh, Nigeria, Angola